For Staff

IT Services updates

An aerial photograph of campus taken from above the Parkinson building.

Find out about our key updates and events for all staff. 

If you’re looking for IT help, visit the IT website to search our Knowledge Base guides or ask Falco, our chat bot. To contact the Service Desk for additional assistance, click on 'Something Broken?' or 'Request Something'.  

You can also follow IT Services on Twitter for the latest service updates. 

Digital Enablement and Be Safe

The University Council has approved a £76m investment to deliver two interlinked IT programmes – Digital Enablement and Be Safe. Together they will ensure we have IT services capable of supporting the ambitious vision in the University Strategy and Digital Transformation Strategy.

Open events were held in May 2021 to introduce the two programmes, and the event on the 25 May was recorded. Watch the recording.

Updates

IT Open Meeting May 2023 | Your questions answered

A summary of questions and answers from the open meeting with the IT Executive Leadership Team held in February 2023.

Student records system upgrade

An email sent to all staff by Professor Jeff Grabill and Rachel Brealey on 21 April.

IT open meeting Feb 2023 | Your questions answered

A summary of questions and answers from the open meeting with the IT Executive Leadership Team held in February 2023.

Updating Windows 10

After listening to your feedback, we have delayed the date when University-owned Windows 10 computers which have not been updated will be blocked from accessing Microsoft Outlook.

IT open meeting | Your questions answered

A summary of questions and answers from the open meeting with the IT Executive Leadership Team held in November 2022. 

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