Help us improve the digital learning experience for our students

Email sent to all staff on Thursday 29 October 2020.

Dear colleagues,

Every two years, we run a student survey with Jisc to help us gather insights on student experiences of digital learning. And this year, this insight is going to be more important than ever.

The unprecedented events of the past few months have meant we’ve had to transition to hybrid learning quickly, and we understand that this has been a challenge for students and staff. So, for the first time, we’re going to be running a survey for teaching staff alongside the student survey to help us understand the impact digital learning is having on both teaching and learning.

Both surveys will be issued next week and we have a couple of requests for you:

  • Firstly, if you’re involved in teaching, please make sure you complete the staff survey. It’s incredibly important that you share your experiences so we can capture any immediate issues and incorporate your insights into our plans for the future.
  • Secondly, please encourage your students to take part in the student survey. There’s the chance for them to win an iPad Pro, but also the opportunity for them to improve their experience and that of their course mates. Whether you’re teaching, acting as an academic personal tutor or have a student-facing role in support services, we’d encourage you to promote the survey to your students whenever you can.

We’ll be sharing a suite of communications tools for you to share through local communication channels, including social media assets and email signatures, to help raise awareness through your day to day communications.

Once the results are in, we’ll be working quickly to address any immediate issues that can be resolved, and creating an action plan to pick up any more complex issues, and we will share this with you as soon as we are able.

As always, we appreciate your hard work and ongoing support in delivering the very best possible experience for our students.

Thank you and best wishes,

Simone Buitendijk, Vice-Chancellor

Neil Morris, Interim Deputy Vice-Chancellor: Digital Transformation 

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