Upgrading to Windows 10

We are upgrading all University computers still running Windows 7.

The upgrade will protect University computers and your data

Upgrading Windows 7 to Windows 10. January 2020

Microsoft is withdrawing support for the operating system, which means computers running Windows 7 will no longer receive security and other updates. To protect University computers and your data, we are upgrading all computers still running Windows 7 to Windows 10.

How do I know if I need to upgrade?

If you need to upgrade, you will see a pop-up message box with the title ‘Windows 10 upgrade’. The upgrade is being rolled out during the next few weeks, so you might not see the message box immediately.

What do I need to do?

If you see the message box, you can choose to upgrade straight away or click on the ‘Defer’ button to upgrade at a more convenient time. You can defer up to six times, but you must upgrade before the deadline shown on the message box.

Note – the upgrade can take up to six hours, so you may want to start the upgrade just before you leave work one evening.

Full instructions on how to upgrade are in the step-by-step guide on the IT website. Please read this before upgrading. We recommend that you either print this out or have it open on another device, so you can refer to it during the upgrade.

Do I need to back up my data?

We do not recommend that you store data on your local PC – use OneDrive or network drives (e.g. M and N) instead. If you do have any data on your PC, you should copy it to OneDrive or a network drive before upgrading. The update will not affect the software on your PC.

Will any computers not be upgraded?

There are some systems that we will not upgrade at the moment, including encrypted laptops, computers controlling lab equipment and some older computers. These will need to be covered by an extended support contract and we will contact owners in due course. If you receive the pop-up message but believe your computer should not be upgraded, please submit a Windows 10 upgrade exclusion request form.

You will need to provide your computer details and a justification why the upgrade cannot happen at this time.

More information

See the IT website or the Frequently Asked Questions for further information.

Posted in: