Celebrating the University's 'Women of Achievement 2016': Antonia Jones, IT Service Desk.
Antonia Jones won Best Support Professional in the IT Service & Support Awards 2015. The awards recognise and reward outstanding contributions to customer service and excellence in IT service management across the European service desk industry.
Antonia is also part of the UCISA (Universities and Colleges Information Systems Association) Support Services Group, which aims to identify and share best IT practice, and connect and develop the IT support services community.
Antonia said: Believe in yourself, you can do more than you think. Push yourself out of your comfort zone and always strive to do better than your best.
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