Double gold for Weetwood Hall
Weetwood Hall has been given a gold-standard accreditation by the Meetings Industry Association for the second time: one of only two venues in the country to achieve gold twice.
The award, presented to Weetwood Hall's General Manager, Peter Chubb, by MIA Chairman, Peter Darnell, and Chief Executive, Jane Longhurst, certifies the range of facilities along with the working practices that enable service excellence to be achieved.
David Battersby, who assessed Weetwood Hall on behalf of the MIA, reported: "Weetwood Hall is an extremely well maintained conference venue with a robust approach to business planning, performance management and continuous improvement. The Conference Centre & Hotel uses a wide range of means to identify customer needs, benchmark service levels against best practice and manages the delivery of high standards of customer service."
Peter Chubb, General Manager of Weetwood Hall, says: "This is a fantastic achievement for Weetwood Hall, as this is the second time we have been awarded the AIM Gold accreditation for not just recognising the high standards of our services and facilities but also recognising our staff retention, strong team spirit, and our coordinated approach to environment and sustainability and my thanks go out to everyone involved within the Weetwood Hall team."Posted in: University news