Consultation on student processes

A newsletter will be published setting out the background to the Student Processes Project, details about the consultation phase and how to submit your comments on the work so far.

A series of four briefing meetings about the consultation has been held over the past fortnight which were attended by over 300 members of staff. For those who were unable to attend one of these briefings, the newsletter will provide information on the Project, how to access the draft process maps as part of the consultation exercise and how to send in your feedback.

For more details about the project, please go to the project's website at

Message to all staff, sent 18 October

The first part of the Student Services Review is focussing on the analysis of some of the key student processes, to identify opportunities to improve the consistency, quality and equity of experience for all our students.  The process analysis teams were drawn from staff from across the University and I cannot thank them enough for the huge effort which they have put in to this project. There remains some work to do, but it is vital at this point that we get feedback from other members of staff to ensure that we identify the best processes in the areas looked at. Each process has been mapped and ideas for improvements or further requirements are being documented.

I would therefore like to invite any member of staff who would like to attend, to one of the Consultation Briefings being held on the following dates:

Thursday 28 October, 9.30 - 10.30am in the Edward Boyle Library Conference Room

Friday 29 October, 1.00 - 2.00 pm in the Business School Western Lecture Theatre (G.01)

Tuesday 2 November, 10.00 - 11.00 am in the Edward Boyle Library Conference Room

Friday 5 November, 10.00 - 11.00 am in the Business School Yorkshire Bank Lecture Theatre (G.02)

These sessions will provide an introduction to and explanation of the consultation process, including guidance on how to access the process maps. There will then be a period for further consideration and feedback on a local basis in services, faculties and schools.

If you would like to attend one of these briefings, please respond by email indicating your preferred date in the Subject line. Confirmation of a place and final details will be circulated nearer the time. Please send your response to

I look forward to seeing you at one of the sessions.

Vivien Jones
Pro-Vice-Chancellor (Student Education)

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