For Staff

IT Services updates

An aerial photograph of campus taken from above the Parkinson building.

Find out about our key updates and events for all staff. 

If you’re looking for IT help, visit the IT website to search our Knowledge Base guides or ask Falco, our chat bot. To contact the Service Desk for additional assistance, click on 'Something Broken?' or 'Request Something'.  

You can also follow IT Services on Twitter for the latest service updates. 

Digital Enablement and Be Safe

The University Council has approved a £76m investment to deliver two interlinked IT programmes – Digital Enablement and Be Safe. Together they will ensure we have IT services capable of supporting the ambitious vision in the University Strategy and Digital Transformation Strategy.

Open events were held in May 2021 to introduce the two programmes, and the event on the 25 May was recorded. Watch the recording.

Updates

IT open meeting | Your questions answered

A summary of questions and answers from the open meeting with the IT Executive Leadership Team held in November 2022. 

Windows Refresh | Your questions answered

A summary of the questions and answers from the open meeting about the Windows Refresh project held in November 2022.

Teams Voice | Your questions answered

A summary of the questions and answers from the open meeting about Teams Voice held in November 2022.

M/N drive and Documentum migration | Your questions answered

A summary of the questions and answers from an open meeting about the M and N drive and Documentum migration, held in November 2022.

IT open meetings – November 2022

On Wednesday 9 November we held four open meetings to give colleagues an opportunity to put their questions to the IT Exec team and hear the latest updates from key IT projects.

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