For Staff

IT Services updates

An aerial photograph of campus taken from above the Parkinson building.

Find out about our key updates and events for all staff. 

If you’re looking for IT help, visit the IT website to search our Knowledge Base guides or ask Falco, our chat bot. To contact the Service Desk for additional assistance, click on 'Something Broken?' or 'Request Something'.  

You can also follow IT Services on Twitter for the latest service updates. 

Digital Enablement and Be Safe

In 2021 the University Council approved a £76m investment to deliver two interlinked IT programmes – Digital Enablement and Be Safe. Together they will ensure we have IT services capable of supporting the ambitious vision in the University Strategy and Digital Transformation Strategy.

You can find out more about Digital Enablement and Be Safe (DEBS) on the Transformation Office site and in the Update section on this page. 

Updates

IT Open Meeting November 2023 | Your questions answered

The IT Executive Team answered questions put to them by staff from across the University.

Key new communication and engagement roles in IT

The engagement team in IT is expanding in November as we welcome Ann-Marie Hartland as the new Director of Engagement (IT) and Ellen Carter as the new Head of Engagement (IT).

IT Open Meeting August 2023 | Your questions answered

The IT Executive Team answered questions put to them by staff from across the University.

IT Open Meeting May 2023 | Your questions answered

A summary of questions and answers from the open meeting with the IT Executive Leadership Team held in February 2023.

Student records system upgrade

An email sent to all staff by Professor Jeff Grabill and Rachel Brealey on 21 April.

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